Why should the board taker record the time guests were seated on the wait sheet?

Recording the time guests were seated on the wait sheet is primarily important for quoting proper wait times to future guests. This practice allows hosts to provide accurate estimates to customers who are waiting, which helps manage their expectations and enhances the overall dining experience. By knowing when each party was seated, the host can better judge how long the table is likely to remain occupied and thus relay more precise information to new arrivals. This attention to detail demonstrates a commitment to customer service, as it allows guests to plan their time more effectively, leading to higher satisfaction with the restaurant experience.

Understanding the wait times is critical, and this practice shows that you are attentive and organized, providing a positive first impression even before guests start their meal.