What should be done before increasing the wait times?

Before increasing the wait times, counting the number of names on the wait list is essential as it provides a clear snapshot of how many guests are waiting for tables. This information is critical for a host to gauge the current demand and make informed decisions about seating. By knowing the exact number of waiting guests, the host can better assess if the current available tables can accommodate the guests in a reasonable time frame or if adjustments need to be made regarding wait times.

Assessing the wait list allows the host to determine whether an increase in wait time is warranted based on actual numbers rather than assumptions. This practice helps maintain customer satisfaction, as guests can be informed accurately about the anticipated wait, leading to a more organized and efficient dining experience.